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1. |
What
do the cabins look like? |
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Our standard cabin has
one bed. The superior accommodations offer 2
beds and are larger than the standard. We also have a double-bedded cabin,
which is the same size as the superior. Suites are the largest of our cabins
with the configuration of either two twin beds or a queen size bed and a small
sitting area, refrigerator and either a shower or bathtub. All cabins have
private facilities for your comfort and convenience.
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2. |
May
I bring my luggage on board for overnight stays? |
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All luggage must be
checked with the exception of
up to two carry-on items such as purses,
attaché/brief cases and/or beach bags. Any luggage on wheels including
roll-along suitcases must be checked and will be
accessible upon arrival in
Freeport, Grand Bahama Island.
No food may be
taken onboard, including
canned or frozen items
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3. |
May
I order a cake for a birthday or anniversary? |
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Cakes may be ordered 48
hours prior to the day of sailing. Cake orders and reservations need to be
prepaid in full. The standard cake order is for parties of six or less, at a
charge of $10.50 plus $2.50 service charge. Large orders may be accommodated at
a charge of $1.75 plus .50 cents per person. Certificates will be issued for
presentation in the dining room. All certificates will be held at the pier for
pick up. Cake orders are available for buffet or deluxe dining.
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4. |
May
I order wine to be sent to our table or cabin? |
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Wine may be ordered 48
hours prior to sailing. Both wine orders and reservations must be prepaid.
A service charge will
be automatically added
to your check.
There is an additional corkage fee of $2.50 for set up in cabin. Certificates
are issued and held at the pier for pick up,
to be presented to the wine
steward aboard ship.
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5. |
What
if I change my plans and do not take the cake or wine? |
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Special services are
not refundable. We inform passengers of this at the time of booking.
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6. |
May
I reserve a table in the dining room in advance? |
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Table reservations may
be made for deluxe dining only. Passengers need see the Maitre d' in the dining
room upon boarding on the cruise returning from Freeport, Grand Bahama.
Reservations are on a first come first served basis.
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7. |
May
we choose a cabin number now? |
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Cabin numbers are
assigned by category upon boarding. Passengers holding cabin reservations and
cruise tickets should present themselves to the purser's office upon boarding
the ship.
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8. |
Are
alcoholic beverages included in the fare? |
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No; however, provided
with each meal service are coffee, tea and milk.
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9. |
May
we change to our bathing suits in the restrooms? |
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We do not recommend the
changing of clothing in these areas. However, cabins are available for
additional comfort with a choice of accommodations. Also, lockers may be rented
for the day, which offer public showers and changing rooms.
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10. |
Do
your waiters speak English? |
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Our onboard staff
speaks English and most are bilingual or trilingual.
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11. |
May
I use traveler's checks on board ship? |
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Traveler's checks may
be cashed on board at the purser's desk.
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12. |
Do
you have an ATM machine on board ship? |
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ATM machines are
located in the ship's lobby and
Lucaya Casino.
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13. |
Is
there a show on the cruise? |
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Our show with live
entertainment is presented on the return portion of the cruise. Caribbean music
is played on our top deck, and our band in the international lounge plays a
variety of music. You can dance to: rock, popular old melodies,
Caribbean
rhythm, and salsa. On our top deck we have disco music playing.
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14. |
Are
your shows suitable for children? |
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Our shows are for the
enjoyment of the entire family. Announcements would be made in advance for any
special entertainment, which is designed for adult entertainment, allowing for
parental discretion.
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15. |
I'm
a vegetarian, what do you serve to accommodate me? |
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You will find a variety
of foods at our buffet to your advantage. For breakfast we serve hot and cold
cereals, fruit and assorted breads and sweet rolls. On our lunch and dinner
buffet we serve an assortment of fruit and salads, hot and cold vegetables and
pasta dishes.
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16. |
Do
you use MSG in your food? |
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No, we do not use the
additive MSG in our food.
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17. |
Would
I be able to store my insulin
on board ship? |
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Our infirmary on board
will assist in storing medication. You may also bring a small hand held cooler
to store medication and we will provide you with ice if necessary.
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18. |
May
I bring oxygen on board? |
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Yes, prior notification
needs to be made to our
reservations department so that arrangements can be made.
PLEASE ALSO NOTE
LIQUID OXYGEN IS NOT
PERMITTED ON BOARD.
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19. |
I
am a police officer; may I bring my gun on board? |
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No, weapons are not
permitted aboard ship.
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20. |
Do
you have skeet shooting aboard ship? |
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No, we do
not offer skeet shooting; However, there are lots of deck activities for you to
enjoy.
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21. |
Are
there non-smoking areas aboard ship? |
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Yes, we have
non-smoking sections in public areas, including The Starlite Showroom. Dining
rooms are completely non-smoking.
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22. |
Will
I receive a refund if I do not use my deluxe dining ticket? |
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Yes, if your deluxe
dinner coupon is still attached to your ticket.
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23. |
Are
kosher meals available for sale on board? |
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Kosher meals and
available for dinner and are served in our Grand Bahama Grill dining room for a
$25 charge per person. Reservations for kosher meals must be made 72 hours
prior to sailing.
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24. |
Are
there any duty free shops in Freeport? |
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Yes, duty free shopping
is available in Freeport and aboard the ship. Full advantage may be taken for
passengers who stay over night for 48 hours or longer.
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25. |
Are
the shops open in Freeport on Sunday and holidays? |
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On holidays some straw
market vendors and the gift shop on board the ship are always open. However,
the majority of the shops in Freeport are closed on Sundays and holidays.
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26. |
What
type of currency is accepted on the island? |
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U.S. dollars are
accepted by everyone. You will not need to exchange any currency.
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27. |
May
I use my cellular phone on board ship? |
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Cell phones are
generally out of reach after departure,
but ,depending upon your
service provider, may
work in Grand Bahama.
For your convenience
public satellite phones
are available onboard.
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28. |
What
are the seas like or what is the weather today? |
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We suggest you call the
national weather channel or television station for up to date information.
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29. |
Are wheel chair
accessible taxis
available to transport
us from the ship in
Grand Bahama? |
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Mini Vans are available
to transport passengers
from the ship in Grand
Bahama. However, should
you wish to arrange
transportation designed
to accommodate
wheelchairs, we suggest
that you arrange this
prior by calling Expert
Travel at 1-242-351-4004
or
experttravel@batelnet.bs
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30. |
What is my US Customs
Duty Free Allowance? |
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For the latest
information, we
recommend that you visit
the US Customs Website
at:
http://www.cbp.gov/xp/cgov/travel/vacation/kbyg/
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